Privacy Policy
This policy explains how MAKAOKE handles personal information submitted through this website.
Information we collect
We may collect your name, email address, telephone number, buyer category, property interests, message, consent preferences, IP address and technical security logs.
Why we use it
- To respond to property and consultancy enquiries.
- To provide requested services and maintain transaction records.
- To prevent spam, fraud and misuse.
- To send marketing only where you separately choose to receive it.
Legal basis and consent
We process enquiry information to take steps at your request and to pursue legitimate security and customer-service interests. Optional marketing is based on consent and can be withdrawn at any time.
Sharing
Information may be shared only where necessary with authorized staff and contracted service providers, or with advocates, valuers, surveyors and other professionals after appropriate notice or instruction. We do not sell personal information.
Retention and security
Enquiries are retained only as long as needed for follow-up, legal obligations and legitimate business records. Access is restricted and security controls are reviewed regularly.
Your rights
You may request access, correction, deletion, restriction or objection where applicable. You may also withdraw marketing consent.
Contact
Email privacy requests to privacy@makaoke.co.ke. This template should be reviewed against MAKAOKE’s final operations and by a Kenyan privacy professional before launch.